ࡱ> 574C bjbj *$rhrh 228$4ztPPPPP$PP44PP-UPp+}lpEJ0zM. . U. Uz. 2X : REGINA BROOKS GODSHALL 504 Sundown Rd. Knoxville, TN 37934 (865) 318-9957 gumby_1975@yahoo.com OBJECTIVE To impact the profitability of a progressive organization by contributing sales, customer service, and administrative experience. SUMMARY Background includes sales, customer service, and administrative experience gained through service in retail, business-to-business, and government environments. Offer the following skills and abilities: Communication skills for interacting with people at all levels. Strong ability to professionally represent a company to its customers, vendors, and the public through ongoing support and problem resolution. Ability to establish a professional rapport with prospects, earn their confidence, and develop mutually beneficial associations. Understand the importance of providing top levels of service to ensure client satisfaction, retain client loyalty, and generate repeat business. Will draw from prior experience in sales and administrative environments to benefit the productivity and profitability of an organization. PROFESSIONAL EXPERIENCE OAK RIDGE NATIONAL LABORATORY, Oak Ridge, TN, May 2022 present Administrative Assistant. Responsibilities include providing administrative support for multiple group leaders and staff, backup support for other administrative assistants and Division administrator in the event of absences, calendar and email management, action item tracking, event planning, document control, indexing and formatting division SharePoint site, document editing and review, coordinating foreign and domestic travel, processing division clearance requests, handling all aspects of interview process for potential candidates, assist in onboarding and training of new-hires, processing orders for equipment maintenance, PPE, and laboratory supplies or chemicals. CENTRIWORKS/THERMOCOPY, Knoxville, TN, May 1999 May 2022 Administrative Assistant. Responsibilities include accounts payable, accounts receivable, equipment billing, preparing customer proposals and thank-you letters for Account Executives, sales reporting, equipment purchasing and receiving, scanning and digitally indexing documents, establishing and maintaining Managed IT and VOIP contracts and billing, and providing support for multiple positions in the event of an employee absence. Strengths include ability to maintain an organized environment and perform multiple tasks simultaneously. Handled all equipment purchasing and billing during company growth from eleven million dollars to nearly seventeen million dollars per year. US LEC, Knoxville, TN, May 1998 May 1999 Sales Office Coordinator. Responsibilities include new office set-up and management, receptionist duties, preparing proposals for Account Executives, providing reports for Account Manager, and research and development of business plans for corporate entry into potential markets in the telecommunications industry. BELLSOUTH MOBILITY DCS, Knoxville, TN, August 1996 May 1998 Administrative Assistant. Responsibilities include equipment billing, accounts payable, accounts receivable, inventory ordering and receiving and inventory reporting for multiple locations. Retail Sales Representative. Responsibilities include maintaining monthly quotas in sales of wireless communications services, cash handling, customer service and troubleshooting, and providing paperwork in a timely and accurate fashion. EDUCATION Tusculum College, B.S. in Organizational Management, 2008     &':;AIJKP^_`ak c e y         3 4 5 M N U V k žﹹ h^HN56 h2CJ hUCJ h7bCJ h7b6 hw?6CJ h^HN6CJ h_6CJ hK6CJ h 6CJ h7b6CJ h{6CJh7bhKh7b56CJ?';J_`ak   3 4 5  & F$a$ $&d P a$gd\{$a$gd\{5 M N 56qI6qr|}$^a$`^^gd^HNgd^HNk m p q v     ) + ; V b l q y $?AKTUWginq &,3456Ӿӷ h6\ h_6\ h~6\ hR G6\ h]G6\ hs86\ hBH6\ h^HN6\h^HNh^HN6\ h^HN56E6LNOVhpqDNU^ku}5NU&DIJ]d56C\cB[bAZaqr h7b6 h{6\ h~6\ h 6\ hK6\ h^HN6\ h7b6\ h7b56 hK56Lr|}h?'jh?'U h7b6 hxq6hxqhxq56 h7b56h7bgd^HN(/ =!"#$% x2 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@ 0@66666_HmH nH sH tH 8`8 Normal_HmH sH tH B@B  Heading 1$$@&a$6CJD@D  Heading 2$$@&a$ 56CJH@H  Heading 3$$@&^a$56DA D Default Paragraph FontViV  Table Normal :V 44 la (k (No List 6B@6 Body Text6CJPK![Content_Types].xmlN0EH-J@%ǎǢ|ș$زULTB l,3;rØJB+$G]7O٭Vj\{cp/IDg6wZ0s=Dĵw %;r,qlEآyDQ"Q,=c8B,!gxMD&铁M./SAe^QשF½|SˌDإbj|E7C<bʼNpr8fnߧFrI.{1fVԅ$21(t}kJV1/ ÚQL×07#]fVIhcMZ6/Hߏ bW`Gv Ts'BCt!LQ#JxݴyJ] C:= ċ(tRQ;^e1/-/A_Y)^6(p[_&N}njzb\->;nVb*.7p]M|MMM# ud9c47=iV7̪~㦓ødfÕ 5j z'^9J{rJЃ3Ax| FU9…i3Q/B)LʾRPx)04N O'> agYeHj*kblC=hPW!alfpX OAXl:XVZbr Zy4Sw3?WӊhPxzSq]y ($ k 6r 5  @ @ 0(  B S  ?H0(   4^f 0 5 3333333+;LVAKnq d d 5 5 6 6 +;LVAKnq d d 5 5 6 6 ++~hh^h`o(-+?'U]G&r 27s8w?R GBHSK^HN ]!l xq~K :\{_7b{+1 @ @UnknownG.[x Times New Roman5Symbol3. .[x ArialC.,.{$ Calibri Light7..{$ CalibriA$BCambria Math"hҩ'zZG/    !0 3@P ?{2!xxw* CHRISTOPHER SCOTT GODSHALLCompaqGodshall, Regina Oh+'0x  4 @ LX`hpCHRISTOPHER SCOTT GODSHALLCompaqNormalGodshall, Regina14Microsoft Office Word@ِ@@$I}l   ՜.+,0 px  Compaq^  CHRISTOPHER SCOTT GODSHALL Title  !"#%&'()*+-./01236Root Entry Fy}l81Table> WordDocument*$SummaryInformation($DocumentSummaryInformation8,CompObjr  F Microsoft Word 97-2003 Document MSWordDocWord.Document.89q